Industry collection

Customer support AI Workflow Templates

FAQ answers, after-sales triage, lead routing, conversation summaries, and ticket handoff.

Filters:
Select
Platform
Template
Scene
Rating / downloads
Validation / cost
Price
Action
D
Pre-sales FAQ Knowledge-base Assistant

Build FAQ answering, low-confidence human handoff, conversation summaries, and lead tags in Dify.

4.7
341 downloads
Recorded
2026-06-10
Beginner · 25-45 minutes
Free
C
Support Ticket Summary Bot

Summarize long conversations into issue, status, next step, and customer sentiment for handoff.

4.4
69 downloads
Needs retest
2026-06-10
Beginner · 20-40 minutes
¥19
Showing 2 of 12 records